Responsible Gaming

Gaming Should Be Entertainment

At Royal Reels, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. While we offer exciting gaming experiences, it's important to approach gaming responsibly and within your means.

Set a budget you can afford to lose, play for fun, and always prioritise your wellbeing over potential winnings.

Age Verification

Royal Reels is strictly for players aged 18 years and over (or the legal gambling age in your jurisdiction). We are committed to preventing underage gambling and maintaining a safe gaming environment for all players.

If you are under 18, please do not create an account or attempt to gamble. Parents and guardians concerned about a young person's gaming habits should seek support from the organisations listed below.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone else, it may be time to seek help:

• Chasing losses by gambling more to try to recover money you've lost
• Spending more time and money on gaming than intended
• Hiding your gaming activity or lying about how much you've gambled
• Feeling anxious, irritable, or restless when not gaming
• Neglecting work, family, relationships, or hobbies due to gaming
• Using gaming as a way to escape problems or manage difficult emotions
• Borrowing money to fund your gaming
• Experiencing financial difficulties because of gaming
• Friends or family expressing concern about your gaming habits
• Unsuccessful attempts to cut down or stop gaming

If any of these apply to you, please reach out for support. Help is available, and recovery is possible.

Self-Help Tools & Controls

Royal Reels provides tools to help you manage your gaming responsibly:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose in a gaming session
• Reality Checks: Receive regular reminders about how long you've been gaming and how much you've spent
• Session Time Limits: Set automatic time limits for your gaming sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from your Royal Reels account if you need a break from gaming

These tools are designed to empower you to stay in control. Use them to create a safer gaming experience that suits your needs.

Support Organisations for Problem Gambling

New Zealand:

• Gambling Commission | Department of Internal Affairs (DIA): www.dia.govt.nz — Regulatory body for gambling in New Zealand
• Problem Gambling Foundation: www.problemgambling.org.nz — Free support, counselling, and information services
• Gambling Helpline: Free phone support available 24/7 (call or text for details on website)

International Resources:

• Australia – Gambling Help Online: www.gamblinghelponline.org.au
• United Kingdom – GamCare: www.gamcare.org.uk
• United Kingdom – GamStop: www.gamstop.co.uk (National self-exclusion scheme)
• Canada – Responsible Gambling Council: www.responsiblegambling.org
• United States – National Council on Problem Gambling: www.ncpgambling.org

All of these services are confidential and free. Whether you're in New Zealand or anywhere else, support is available.

If You Need Help

If you're struggling with gambling, please don't hesitate to reach out. Seeking help is a sign of strength, not weakness.

Contact the Problem Gambling Foundation (NZ) today:

• Visit: www.problemgambling.org.nz
• Call or text the Gambling Helpline for free, confidential support

Remember: You are not alone. Help and recovery are available to you.